Reference

How We Handle Your Data

We set out how reddyanna handles account data, device signals, cookie data and wallet entries so you know what stays on record and why.

Account dataCookie useWallet recordsLocal law
reddyanna How We Handle Your Data
REQUEST ROUTES

Where To Send Privacy Requests

If you want to ask what we hold, correct a record or raise a privacy concern, send the request through the contact path that matches your account.

Email us Send your privacy request with the email tied to your account, plus the data point you want checked. We use that detail to find the record, confirm identity and reply with the next step.
In-account message Use the message path inside your account when you need faster routing. Add dates, transaction references or a screenshot if needed, so the team can locate the entry and handle it in order.
Phone support Call us if your request is urgent and you can confirm account details on the call. We will log the request, ask for any missing proof and continue through the same privacy process.
STORAGE RULES

What We Keep And Why

Our handling is built around narrow access: only the team member who needs a record sees it, and only for the task in hand.

Data use

We collect account, device and wallet entries only to run the request you make, verify the account, answer support and…

Cookies

Cookies help keep you signed in, remember language choices and measure whether a page loads correctly.

Security

We use password checks, session controls and device review to reduce unwanted access.

Retention

We keep records only for the period needed to answer requests, settle disputes, stop misuse and meet audit or tax…

Contact

For any privacy matter, use the support path that matches your account details and say whether you want access, correction…

Changes

If you ask us to change a record, we will update the file after checking identity and confirming that the…

Common Privacy Questions For India

These questions focus on the privacy steps you are most likely to ask about before opening an account or sending a request. If your situation is unusual, our support team can check the record linked to your account and explain what the policy allows in your location. We keep the process simple, but we still verify identity before changing sensitive details.

We may collect the details you enter, device and browser data, and payment references used for deposits or withdrawals. We use that material to set up the account, secure it and keep the record trail complete.

Cookies help remember your session, language choice and basic page settings. They also help us spot broken steps or suspicious sign-ins, so we can keep the account flow stable.

Yes. Send a request through support with enough detail to confirm your identity, and we will tell you what we can share under local law and the policy terms that apply to your account.

If a name, phone number or other record is wrong, ask us to amend it. We may ask for a fresh document or other proof before we change the file.

Where local law permits, you can ask us to remove data that no longer needs to be kept. Some records may stay stored for audit, dispute handling or legal duties, and we will explain that part if it applies.

We keep them only as long as needed for account support, safety checks, payment reconciliation and legal retention duties. After that, we delete or de-identify the file where the law allows.

Use the email, in-account message or phone path listed here and include your registered details plus the privacy request. That helps us find the right record and respond without asking you to repeat it.